Appointments

Non-urgent advice: Note

As of February 2024, patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription. Please click here for more information about Pharmacy First.

Routine appointments

To request a routine appointment, you can:

When you get in touch, we’ll ask what you need help with. This means we can understand how urgent your problem is and identify the most suitable health professional to help you. Our reception team is trained to direct you to the most appropriate service and any information shared with the reception team is treated as strictly confidential and will only be shared with the relevant clinicians.

If you contact us online, we will be in touch within two working days during our opening hours of 8:30am to 6:30pm, Monday to Friday.

Practice nurse appointments can be made by contacting the surgery either by telephone or in person. These cannot be booked online as each appointment may require a different amount of time.

Urgent appointments

To request an urgent appointment, you can:

  • phone us on 0151 608 7750 from Monday to Friday, 8:30am to 6:30pm
  • visit the surgery during opening hours and speak with a receptionist

Types of appointment offered

However you choose to contact us, we may offer you:

  • a face-to-face appointment
  • a phone call or video consultation
  • a text message or email, for example inviting you to visit the surgery for a blood test

Appointments by phone, video call, or by text/email can be more flexible and often mean the doctor or nurse can consult with you sooner.

Home visits

Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible. If you need a home visit, you can help us by calling as early in the morning as possible.

You may only request a home visit if you are housebound or are too ill to visit the surgery. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details when booking to enable the doctor to schedule your visit.

Cancelling or changing an appointment

ou can cancel by:

To change your appointment to another day or time, please call us.

Out of hours

Walk-in centres and minor injuriesVisit the Wirral Community NHS Foundation Trust website for further information.

Pre-bookable slots are available by calling 111 from any phone.
GP out of hoursPlease call 111 from any phone for advice when we’re closed, or visit the NHS 111 website.
EmergenciesYou should always call 999 in an emergency situation, even if we are open.

Page last reviewed: 10 June 2025